Yes. Because of the integration with the ClassPass system and their policies, we cannot sign you up as a walk in. You must sign yourself up for class no later than 5 minutes before class time through ClassPass via mobile device. Please reserve before hand. We cannot allow you to take class once ClassPass has closed registration. We don’t have the ability to sign you in. We hate to see anybody walk away, please sign up prior to the 5 minute cut off.
-Sometimes you’ll see that a class has more spaces available on our live scheduler than shown on the ClassPass site. We dedicate a percentage of spaces to Class Pass clients, the rest are for Sweat Pilates members. If a class shows as full on ClassPass, but there are spaces available, ClassPassers are welcome to buy a single class.
-In order for ClassPass to work, we need to honor our agreement and your agreement with them. Please don’t ask to be marked present for a class you don’t plan to attend. By marking you present we forfeit the ability to give that space to someone else. It messes with our bottom line, and in fairness to the 10-15 clients who late cancel every day, we prefer to treat everyone equally and stick with the policy. Thank you for understanding.